Waveservice.
Easy-to-use
facility management system
for commercial property
Wave Service features
-
Clear and simple interface
Wave Service is intuitive to use, you don’t need to spend a lot of time training your staff and memorizing hundreds of settings.
-
Specialized for commercial property
We have built the system specifically for commercial property management companies, so it has everything you need for your day-to-day tasks.
-
Custom branding
You can easily increase customer loyalty to the new product by branding the application with your logo and corporate colors.
How Wave Service works
Service and maintenance requests, inventory, scheduled inspections, entry passes, announcements — you have a full range of required scenarios for facility management. Take a look at the request workflow example.
-
To report an issue, tenant creates a request in the application, optionally attaches a photo of the issue.
-
All requests are immediately forwarded to a service worker. A request is accepted in a single click.
-
Administrator monitors the process and the quality of works. You always get customer feedback and keep track of staff performance.
-
Using a web application, administrator reviews the requests, assigns employees, generates analytical reports in real time.
Mobile application
Thanks to the clear interface and intuitive navigation, both tenants and service workers can create requests and use the mobile app with no effort.
-
QR code scanner
Apart from traditional channels of sending requests, the app uses QR codes at the serviced locations.
-
Staff profile
Information essential to a service worker is arranged in a convenient list of requests with issue type, request status and rating given by tenant.
-
Push notifications
You can be sure that your staff will not miss a single request and resolve it on time.
-
Quality rating
Feedback is important for both parties. You always know how well your staff performs, and your tenants feel heard and valued.
QR code scanner
Staff profile
Push notifications
Quality rating
Web application
It is a single web application, both for tenants who create requests, and for employees who resolve requests. Available functionality depends on the role assigned to a user.
-
Work with requests
Similar to the mobile app, here you can create and process requests.
-
Administration
Automated request workflows, as well as user roles and permissions have flexible settings.
-
Reports
The system generates insightful reports you can export. You can monitor staff performance in real time.
Work with requests
Similar to the mobile app, here you can create and process requests.
Administration
Automated request workflows, as well as user roles and permissions have flexible settings.
Reports
The system generates insightful reports you can export. You can monitor staff performance in real time.
What our customers say
Teorema management company
